our privacy policy
Clinical Ambassador is dedicated to expediting the clinical trial process and marketing specialty products direct to targeted patients for federal grantees, CROs, and medical device, biotechnology and pharmaceutical companies with existing or innovative solutions in development. Our services enhance your ability to engage your patient population of interest.
Clinical Ambassador collects information to assist all parties is successfully planning and executing medical studies. We also assist firms with identifying patient candidates for products that have appropriate regulatory approval for marketing within selected countries. As such, individuals are asked to provide and entrust Clinical Ambassador with private, confidential and/or personal information (“Personal Information”). Clinical Ambassador has adopted the following privacy and security policy (“Policy”) to ensure prospects and clients that their private and proprietary Information will be protected in accordance with all applicable laws, including requirements under the U.S. Health Insurance Portability and Accountability Act of 1996(“HIPAA”) related to patient information sharing, as well as the applicable patient and consumer data privacy laws of other countries within which we provide services.
Information collected in our web-based forms are for initial contact only; nevertheless, your inquiry and the nature of it is never shared with anyone else for any reason. Clinical Ambassador uses it to develop the direction of our conversation and to assemble the right ambassadors and strategic framework to be most efficacious to you as our client. We maintain the strictest observation of discretion at all times, and provide tailored mutual non-disclosure agreements (NDAs) when you indicate that you would like to secure our services for the enhancement of your operations. is committed to protecting your Personal Information. We use computer systems to store your information using best-practice standards to keep your information from being seen by anyone that should not see it. This Policy explains what information we may gather, and for what purpose. You may contact us with questions about this Policy or to place restrictions on the use of your Personal Information outside of the scope of this Policy.
As used in this Policy, “Clinical Ambassador”, “us” or “we” refers to Clinical Ambassador, LLC., a corporation formed under the laws of the State of North Carolina, USA. As used in this Policy, “you”, “your”, or “participant” refers to an individual who has elected to provide Personal Information to Clinical Ambassador as part of the individual’s participation in a clinical trial recruitment program or other direct-to-patient outreach program. This Policy covers our website at www.clinicalambassador.com as well as any website designed, programmed, hosted and managed by Clinical Ambassador LLC on behalf of our clients.
OUR COMMITMENT
Clinical Ambassador is committed to the following on your behalf:
1. We will not disclose, share or distribute your Personal Information to any third party without your express permission.
2. We will strictly adhere to the requirements of HIPAA regulations as set forth by the U.S. federal government and the laws of other countries where we provide services.
3. We will maintain the integrity of your Personal Information in a private and secure system requiring strict permissions and layered access.
4. Participant and Personal Information may be disclosed to third parties if required of Clinical Ambassador in connection with a legal proceeding such as a court order or, subpoena. In such cases we will attempt to inform you prior to disclosure so that you may exercise any legal rights you may have to prevent it.
5. We will collect, affirm and honor your communication preferences whenever a preference capability is offered by Clinical Ambassador.
6. All participants will be provided with the reasonable ability to access and update their Personal Information, as appropriate.
7. We will only use your Personal Information for identifying you within a given clinical trial or marketing program and/or for inclusion opportunities in future clinical trials or marketing programs for which you may be eligible, in all cases only with your consent and within the confines of regulatory and industry standards.
PERSONAL INFORMATION
This Policy applies only to “Personal Information”, which is any information that can be used to identify you. Under HIPAA, some types of this information may be referred to as Personal Health Information, or PHI, which may be information describing your health, including symptoms, diagnoses, testing or test results, and medical care services and procedures including medications. It may also include information that could be used to identify you if used in conjunction with other types of information. Our Policy does not apply to situations where we may gather information from third party sources that do not identify you specifically.
Generally, we obtain Personal Information about you by virtue of you providing us with such information. The only Personal Information about clients or participants that we collect from third parties is information that you/they have provided through an “opt-in” process, and we do not have access to medical records at any time.
We may ask for Personal Information in various locations on our website, via email requests or other means. In some situations you will be required to provide Personal Information because of the clinical trial or marketing program for which you seek advice, or for which participants are being screened or in which they are participating. For example, we will need real names to enroll participants in your clinical trials. In other cases, the information you/they are being asked to provide is optional. We designate which information is optional throughout our website forms and other study processes.
The information we seek to collect via electronic mail, web form, or direct participant/patient interaction allows us to provide you (whether you are a participant, physician, or authorized caregiver) with information that is targeted specifically to you, your study, your organization, or the participants for whom you are seeking information.
WHAT TYPES OF DATA DO WE COLLECT?
The information we collect is useful in identifying when, where and how participants may be eligible for your clinical trials. Typical data collection may include:
U.S. LEGAL COMPLIANCE
The government of the United States requires protections for your health information and sets rules about who can see and obtain your health information (“health information” includes any information about mental or physical health, health care, and any demographic information). Clinical Ambassador's data practices and services comply with these standards.
Clinical Ambassador collects information to assist all parties is successfully planning and executing medical studies. We also assist firms with identifying patient candidates for products that have appropriate regulatory approval for marketing within selected countries. As such, individuals are asked to provide and entrust Clinical Ambassador with private, confidential and/or personal information (“Personal Information”). Clinical Ambassador has adopted the following privacy and security policy (“Policy”) to ensure prospects and clients that their private and proprietary Information will be protected in accordance with all applicable laws, including requirements under the U.S. Health Insurance Portability and Accountability Act of 1996(“HIPAA”) related to patient information sharing, as well as the applicable patient and consumer data privacy laws of other countries within which we provide services.
Information collected in our web-based forms are for initial contact only; nevertheless, your inquiry and the nature of it is never shared with anyone else for any reason. Clinical Ambassador uses it to develop the direction of our conversation and to assemble the right ambassadors and strategic framework to be most efficacious to you as our client. We maintain the strictest observation of discretion at all times, and provide tailored mutual non-disclosure agreements (NDAs) when you indicate that you would like to secure our services for the enhancement of your operations. is committed to protecting your Personal Information. We use computer systems to store your information using best-practice standards to keep your information from being seen by anyone that should not see it. This Policy explains what information we may gather, and for what purpose. You may contact us with questions about this Policy or to place restrictions on the use of your Personal Information outside of the scope of this Policy.
As used in this Policy, “Clinical Ambassador”, “us” or “we” refers to Clinical Ambassador, LLC., a corporation formed under the laws of the State of North Carolina, USA. As used in this Policy, “you”, “your”, or “participant” refers to an individual who has elected to provide Personal Information to Clinical Ambassador as part of the individual’s participation in a clinical trial recruitment program or other direct-to-patient outreach program. This Policy covers our website at www.clinicalambassador.com as well as any website designed, programmed, hosted and managed by Clinical Ambassador LLC on behalf of our clients.
OUR COMMITMENT
Clinical Ambassador is committed to the following on your behalf:
1. We will not disclose, share or distribute your Personal Information to any third party without your express permission.
2. We will strictly adhere to the requirements of HIPAA regulations as set forth by the U.S. federal government and the laws of other countries where we provide services.
3. We will maintain the integrity of your Personal Information in a private and secure system requiring strict permissions and layered access.
4. Participant and Personal Information may be disclosed to third parties if required of Clinical Ambassador in connection with a legal proceeding such as a court order or, subpoena. In such cases we will attempt to inform you prior to disclosure so that you may exercise any legal rights you may have to prevent it.
5. We will collect, affirm and honor your communication preferences whenever a preference capability is offered by Clinical Ambassador.
6. All participants will be provided with the reasonable ability to access and update their Personal Information, as appropriate.
7. We will only use your Personal Information for identifying you within a given clinical trial or marketing program and/or for inclusion opportunities in future clinical trials or marketing programs for which you may be eligible, in all cases only with your consent and within the confines of regulatory and industry standards.
PERSONAL INFORMATION
This Policy applies only to “Personal Information”, which is any information that can be used to identify you. Under HIPAA, some types of this information may be referred to as Personal Health Information, or PHI, which may be information describing your health, including symptoms, diagnoses, testing or test results, and medical care services and procedures including medications. It may also include information that could be used to identify you if used in conjunction with other types of information. Our Policy does not apply to situations where we may gather information from third party sources that do not identify you specifically.
Generally, we obtain Personal Information about you by virtue of you providing us with such information. The only Personal Information about clients or participants that we collect from third parties is information that you/they have provided through an “opt-in” process, and we do not have access to medical records at any time.
We may ask for Personal Information in various locations on our website, via email requests or other means. In some situations you will be required to provide Personal Information because of the clinical trial or marketing program for which you seek advice, or for which participants are being screened or in which they are participating. For example, we will need real names to enroll participants in your clinical trials. In other cases, the information you/they are being asked to provide is optional. We designate which information is optional throughout our website forms and other study processes.
The information we seek to collect via electronic mail, web form, or direct participant/patient interaction allows us to provide you (whether you are a participant, physician, or authorized caregiver) with information that is targeted specifically to you, your study, your organization, or the participants for whom you are seeking information.
WHAT TYPES OF DATA DO WE COLLECT?
The information we collect is useful in identifying when, where and how participants may be eligible for your clinical trials. Typical data collection may include:
- Basic contact information, such as: Your name, email address, address and phone number.
- Demographic information such as birth date, gender and race.
- Information related to ailments, conditions or other relevant data used to identify fit to future clinical studies or marketing programs. This data is purely voluntary and is never distributed to third parties.
- Additional information about yourself so that we can provide you with further information and follow-up.
- Information we or a clinical trial or marketing program sponsor need to know to learn whether you satisfy the inclusion/exclusion requirements for a particular trial or marketing program. Typically, Clinical Ambassador creates a brief questionnaire or web-form which is likely to ask for basic medical information as well as information relevant to participant candidacy for a given trial or product. If they meet the pre-qualification criteria, and grant Clinical Ambassador express permission to do so, their information will be forwarded to a physician investigator or treating physician in your area for further evaluation.
- Information we obtain that you have given your Personal Information and the consent to use it for authorized purposes.
U.S. LEGAL COMPLIANCE
The government of the United States requires protections for your health information and sets rules about who can see and obtain your health information (“health information” includes any information about mental or physical health, health care, and any demographic information). Clinical Ambassador's data practices and services comply with these standards.
